Here is the complete English version of your "About Us" page, formatted and localized for international users while maintaining the professional and transparent tone.

About Us

Welcome to MiDigi! Founded in 2024, we are an innovative platform oriented around the "Internet + Circular Economy" model. We specialize in the purchase, sale, repair, and recycling of second-hand and refurbished smartphones and electronic products. Our goal is to give technology a second life, offering individuals and businesses a sustainable, smart, and affordable alternative without compromising on quality.

In addition to retail sales, we offer a wholesale channel, supplying high-quality devices and accessories to mobile shops and professionals in the sector. If you would like to collaborate with us, you can reach out via info[at]midigi.net (Replace [at] with @).

Our Evolution and Trajectory

Over the years, we have continued to invest and grow in infrastructure to offer an increasingly solid and competitive service:

2025 – Quality Control from the Source: We established our own purchasing office in Shenzhen (China), the world's largest technological hub. This allows us to select and source components and spare parts directly without intermediaries, guaranteeing the most advantageous prices on the market and excellent quality for every single piece.
2026 – A Fully Renewed Web Platform: With the addition of our new Web Director (CTO) to the team, we have completely restructured and optimized our platform. We now offer a much faster, more robust, and secure website, improving the user experience and maximizing transaction security.

About the Products We Sell

The products we offer are typically not new, but refurbished devices. To guarantee your satisfaction, we apply very strict quality standards:

Rigorous Inspection: All products undergo more than 30 tests using professional software to ensure that all functions are in perfect working order.
Transparent Origin: Our devices generally come from recycling purchases from companies or individuals. We contractually guarantee that no device is of illicit origin or has serious structural defects.
Optimized Components: We are committed to transparency. To offer the best value for money, some of our devices may include top-quality compatible screens or replacement components, ensuring excellent performance.

Warranty and Ordering Process

We want you to buy with complete peace of mind. Therefore, we offer the following coverages:

7-Day Trial: We offer a 7-day return policy with no questions asked.
Commercial Warranty: Each device comes with its corresponding warranty policy, along with a lifetime support and repair service.
Security Seal: All our products have a security seal on the bottom of the device. Please do not remove this seal during the warranty period! If the security seal is removed or tampered with, the warranty will be considered void.

Technical Service and Repairs (Apple Specialists)

We repair Apple mobile phones with the utmost precision.

📍 Are you in Valencia? If you leave your device in our hands for repair, we offer a replacement phone during the process so that you are never left disconnected.

⚠️ Important Note: Please remember to back up your data before the repair!

Trade-in Plan: About Recycling

Do you want to sell your old device? Our process is fast, fair, and transparent:

We perform a preliminary estimate on the website.
Send the device to the address we provide.
Once we receive and check the device, if it matches the description, the payment will be processed. If it does not match, we will contact you to resolve it with a counteroffer. If you do not agree, we will return the device to you within 24-48 hours.

🔒 Mandatory Requirement: All recycled devices must be completely unlinked from their iCloud or Google accounts.

🚚 Shipping Costs: Shipping costs are shared by each party (shipping costs for counterfeit or cloned devices must be borne entirely by the user).

🔒 How Do We Protect Your Data Privacy?

Your privacy is our absolute priority. Before sending the device, please back up your data. Following the technical review, we perform a professional data erasure service (100% unrecoverable) to guarantee user privacy and prevent any data leaks.